You are protected from certain unexpected medical bills. This page explains your rights and how they apply to the care you receive here.
This page is maintained by Jamie Ruth, LPCC to explain your rights under the federal No Surprises Act. It is not legal advice. For the full text of the law or additional guidance, visit cms.gov/nosurprises.
The No Surprises Act is a federal law that protects patients from certain unexpected medical bills. It generally applies when you receive emergency care or scheduled care from out-of-network providers in certain settings. As a mental health private practice, our services are primarily office-based telehealth sessions, but the law still gives you important rights.
If you are uninsured or not using insurance to pay for care, you have the right to receive a Good Faith Estimate of expected charges before your scheduled services. This estimate should include the total expected cost of your care, including any related items or services.
You can request a Good Faith Estimate at any time, and it will be provided at least 1 business day before your scheduled service. Learn more on our Good Faith Estimate page.
If you receive a bill that is at least $400 more than the Good Faith Estimate you received, you may be eligible to start a dispute resolution process through the federal patient-provider dispute resolution system. You can contact us first with questions, and we will help you understand the charges.
If you believe you have received a surprise bill or have questions about your rights, contact us at jamieruthlpcc@outlook.com. You may also contact the No Surprises Act help desk at 1-800-985-3059 or visit the Centers for Medicare & Medicaid Services website.
Effective date: July 2026
